Don't you wish you had more star performers in a key job role? What additional business goals could
you meet if you could improve the performance of the average employees who make up the bulk of most
organizations?
Cognitive Technologies conducts human performance analysis to help our clients improve the performance of
individuals in key job roles. We use the Performance DNA methodology that
we helped create, to find answers that enable clients to enhance the percentage of performers who can produce exemplary outputs.
Unlike traditional approaches that target substandard performers to identify ways to improve performance, Performance DNA™
analyzes the key performers in a selected job role. Our goal is to isolate techniques you can use to move the bell curve for this
job role forward, increasing the percentage of the population who can perform at above standard levels. This performance gain helps
you achieve greater productivity without adding additional staff or exhausting your star performers.
How Performance DNA Works
Performance DNA examines the individuals who consistently produce the outcomes that matter to your organization. We "find what’s right," then
we use the analysis findings to (1) identify ways to create or improve the job design, hiring profile, training, job aids, or competency model
and (2) identify barriers that should be removed. The goal—closing the performance gap by increasing the percentage of performers in the job role
who can produce above average results.
Cognitive Technologies conducts most Performance DNA projects over the course of approximately 6-8 weeks, depending on the population size of the job
being analyzed. We integrate our understanding of how people work, organizational development, and the impact of tools and processes, to identify the
best ways to advance performance in your organization. Throughout the process you’re in good hands—the Cognitive Technologies team helped create the
methodology and has trained numerous practitioners and organizations in its use.
Key Features of Performance DNA
- Business and results driven—we focus on the business goal(s) that define the current performance gap and will be enhanced by
improved performance
- Eye on performance—we advise you in the selection of criteria for the key performers who will be interviewed
- Outcome-oriented analysis—our key performer interviews start with the end in mind—the primary outcomes of the
job—and then focus on the most critical and important outcomes, to reveal how the primary outcomes are produced
- Efficient—our analysts all use Performance DNA Desktop software, designed to reduce analysis time from 20-50%,
allowing analysts to share, consolidate, and print project information
- Managed—we apply project management best practices, communicating status and progress toward deliverables throughout
the project.
Performance DNA desktop software is available for a
30-day trial and purchase at Outcome Systems.
Project Analysis Activities
| Business Analysis |
• Project Start Up
• Project Commitment
• Organizational Performance Strategy
|
| Key Performer Information |
• Performer and Outcome Identification
• Manager/Stakeholder Identification
• Performance Gap Assessment
|
| Key Performer Analysis |
• Key Work Process Analysis
• Task Definition
• Structured Observation
|
Influence Analysis
(Optional) |
• Workplace/Structural Assessment
• Learning and Development Assessment
• Talent Acquisition Assessment
• Managerial and Structural Support Assessment
• Personal Motivation Assessment
• Technology Assessment
|
Analysis Consolidation
and Reporting |
• Consolidation of Outcomes and Work Processes
• Preparation of the Final Report and Presentation
|
Deliverables
The deliverables for a standard Performance DNA project include:
- A report and PowerPoint presentation summarizing findings, including the primary
outcomes and work processes for the targeted job role and a set of recommendations to
increase the percentage of key performers in the job
Call the human performance analysis specialists at Cognitive Technologies to get started
identifying ways to improve performance for your team or organization.